Last week, ICANN held an online Zoom session focusing on ccTLD’s. For those not in the know, that stands for country code Top Level Domains – ours being .com.au etc.
As part of this, auDA’s very own Steph Viljoen gave an excellent presentation entitled “An integrated approach to compliance and complaints”. As a lot of regular readers know, Steph is auDA’s Compliance Manager – though her full title is “Manager Compliance & Analytics and Privacy Officer”. (Must be hard to fit that title on a business card!).
Steph is definitely one of the most approachable people at auDA. She is also extremely straight down the line. Here is just one quote that encourages me greatly (from a domain investor point of view):
Enforcement is only used when necessary. We are not in the business of taking away domain names – we are in the business of helping people complying to our rules.
The process of handling complaints is changing on the 12th April – less than one month away. So this short presentation by Steph (complete with slides) is well worth viewing. It runs from around 00.57 minutes to 01:09 – about 12 minutes.
What do you think?