Questions For Netfleet

QuestionsGiven the recent telemarketer incident – and other matters that flowed from that – there are still a lot of unanswered questions which I believe Netfleet need to address.

Jonathan Gleeson gave me his committment on Thursday that he intended to answer them all.

So to assist matters, I’m going to list below all questions that I can think of. If there are any that I have missed, please add them in the comments section below, then I will consolidate them into this list.

Jonathan can then answer them in one central place (if he still chooses to).

Questions

  1. How many telemarketers do you employ?
  2. Who trained them – and continues to train them?
  3. What information do they have access to?
  4. Does David Lye act as a telemarketer for Netfleet? If yes, how long has he been doing so?
  5. You say that Publishing Australia (P.A) has no access to the “back end” or other data – yet are you aware that Mark Lye (as a Director of NetAlliance) holds a 1/3 share in P.A?
  6. Given all this, do you now see how a “fair minded person” could easily maintain that there is a conflict of interest between the Lye Brothers / Publishing Australia and the clients of Netfleet?
  7. Are you aware that Netfleet had a private bid data leak via an old RSS feed which allowed some parties to see blind bids others had placed for the better part of a year?
  8. What is the extent and background of the “legacy way” – who could have had access, do you have log files showing access and when, how long has it been accessible?
  9. Will you consent to an independent examination of log files and telemarketing records going back at least 4 months? Ditto the RSS feed?
  10. Are you aware that Netfleet has a history of threatening clients with bans if they disclose or report on security issues and privacy breaches?
  11. Who do you report to? Can Mark Lye still instruct you to act in a certain way? Does David Lye “suggest” things to you?
  12. Why have you further reduced the transparency of your blind bidding system on expired auctions?
  13. How many domains have been acquired (via Netfleet) using “inside information” for Publishing Australia, Mark & David Lye and any other entities or people related or “technically unrelated” to them? Not just talking “expired auctions” either – I refer to your whole marketplace.
  14. Do you intend to address possible compensation claims for clients that may have been “gazumped” – or alternatively who were forced into bidding higher due to fears of potential insider trading?
  15. What do the two Melbourne IT Directors of NetAlliance Pty Ltd (Netfleet) say about past conduct?
  16. Do they condone the abusive text that their fellow Director sent me? As General Manager, do you condone it?

Any other questions I should add to the list?

7 thoughts on “Questions For Netfleet

  • October 19, 2015 at 2:09 am
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    @Robert, there is no real issue with the misspelling policy, it is not a registrar’s responsibility to make you follow all auDA Policies. Registrars rely upon the warranties registrants give them. I do not see a problem in Netfleet, Domain Shield, Drop or any other registrar selling PD domains, this is not an issue. I’m sorry if you have fallen foul of this in the past but these are the rules and the work pretty well.

    • October 19, 2015 at 3:17 am
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      @Erhan – you make a good point, BUT this issue has been raised many times. And as you can see from this thread on DNT, Netfleet committed to showing the MS symbol for misspellings.

      https://www.dntrade.com.au/threads/utube-com-au.2984/page-2#post-35202

      Like many other things, this changed.

      What upsets me and others is when the misspelling is promoted on their email blasts and their “Headline Makers”.

    • October 19, 2015 at 12:38 pm
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      I stand by what I said. Just because there is a rule for something, doesn’t mean it is right or fair.

      I still believe the auDA misspellings policy and list of names list needs to be looked at sometime in the near future. In the meantime, I don’t think any drop platform charging customers for names appearing on this list (without refund) is fair.

  • November 5, 2015 at 1:56 pm
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    At least one promise has been kept – the bids on Netfleet are now showing again. Thanks Jonathan.

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