Why do people bother?

ConfusedIt never ceases to amaze me when businesses that have obviously invested a lot into an online presence don’t bother responding to enquiries.

More so when they also spend money on adwords campaigns with Google.

Yesterday afternoon I went online to search for “airport transfers Melbourne”. I wanted a vehicle to pick my son and me up tomorrow and take us to South Yarra; and then do the return trip the following day.

I filled out enquiry / booking forms on four websites in order to get a quote – three of which were adwords listings.

The only response I got was from the non-adwords site – Premium Taxis. I got a courteous email from them within 2 hours.

Guess who got the business!

One thought on “Why do people bother?

  • Luke Summers
    June 19, 2015 at 8:11 am
    Permalink

    Sometimes all you need to do to win is turn up!

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